Effective Date: June 10, 2026
Thank you for shopping with Digiduct.
Since we sell digital products that are delivered instantly after purchase, all sales are generally considered final. Please read our refund policy carefully before making a purchase.
1. Digital Products
All products available on Digiduct are digital products and are delivered electronically. No physical items are shipped.
Because digital products cannot be returned once downloaded or accessed, we usually do not offer refunds after a successful purchase.
2. Eligible Refund Cases
A refund may be considered in the following situations:
- You were charged multiple times for the same product
- The product file is completely inaccessible or corrupted
- You did not receive the product after successful payment
- There is a major technical issue that we are unable to resolve
3. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after purchase
- Accidental purchases
- Lack of technical knowledge to use the product
- Failure to read the product description properly
- Compatibility issues not mentioned in the product details
- Requests made after downloading or accessing the files successfully
4. Refund Request Process
To request a refund, please contact us with:
- Your order details
- Payment proof
- Description of the issue
We will review your request and respond within a reasonable time.
5. Product Support
If you face any issue with a purchased product, we encourage you to contact us first. We will try our best to help resolve the problem.
6. Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice.
7. Contact Us
For refund-related questions, please contact us through our website:
